We want you to be completely satisfied with your purchase from FRMIR.com. If you’re not happy, we’ll do our best to make it right.
1. Returns & Refunds
You may request a return within 14 days of receiving your item. Items must be unused, undamaged, and in original packaging.
2. Non-Returnable Items
- Sale/clearance items
- Digital/downloadable goods
- Gift cards
3. How to Request a Refund
Contact support@frmir.com with your order number and reason for return. We will review and provide instructions for the return process.
4. Return Shipping
Customers are responsible for return shipping unless the product is defective or incorrect.
5. Refund Process
After receiving and inspecting the returned item, we will process a refund to your original payment method within 5–10 business days.